Last updated: January 2025
Sakatia Lodge ("we", "us", "our") is committed to protecting the personal information of our guests and website visitors. This policy explains what information we collect, how we use it, and your rights in relation to it.
1. Information we collect
When you submit an enquiry or contact form on this website, we collect the following information:
- Your name and email address
- Your phone number (if provided)
- Your nationality (if provided)
- Your travel dates and accommodation preferences
- Any other information you choose to include in your message
We do not collect payment card information through this website.
2. How we use your information
We use the information you provide to:
- Respond to your booking enquiry or message
- Confirm and manage your reservation
- Contact you with information relevant to your stay
- Maintain records of our bookings
We do not sell, rent or share your personal information with third parties for marketing purposes.
3. Data storage
Your enquiry data is stored securely on our server. Email correspondence is retained for the duration necessary to manage your booking and for a reasonable period thereafter for business records. You may request deletion of your personal data at any time by contacting us.
4. Cookies
This website uses minimal cookies necessary for the site to function. We do not use advertising or tracking cookies. We do not use Google Analytics or any third-party analytics services on this site.
5. Third-party services
This website does not embed third-party social media tracking scripts or advertising pixels. If you navigate to our social media profiles from this website, those platforms' own privacy policies apply.
6. Your rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent to being contacted at any time
To exercise any of these rights, please contact us at info@sakatialodge.com.
7. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.
Contact
If you have any questions about how we handle your personal data, please contact us at info@sakatialodge.com.