Last updated: January 2025
1. Bookings
All reservations at Sakatia Lodge are subject to availability and are only confirmed upon receipt of a deposit as specified at the time of booking. A booking confirmation will be sent by email once the deposit has been received and the reservation secured.
2. Deposit & payment
A deposit of 30% of the total stay value is required to confirm a reservation. The remaining balance is due and payable on departure from the lodge. Payment can be made in Euros (cash or bank transfer). We do not currently accept card payments on-site.
3. Minimum stay
A minimum stay of four (4) nights applies across all accommodation types throughout the year. Exceptions may be considered at the sole discretion of the lodge management.
4. Cancellation policy
Cancellations must be made in writing (by email) to info@sakatialodge.com. The following charges apply:
- Cancellation more than 60 days before arrival: deposit refunded, less an administration fee of €50.
- Cancellation 30–60 days before arrival: 50% of deposit retained.
- Cancellation less than 30 days before arrival: full deposit retained.
- No-show: full stay value retained.
We strongly recommend that all guests obtain comprehensive travel insurance that includes trip cancellation cover before confirming a booking.
5. Included in your stay
All reservations include breakfast and dinner. Lunch, beverages (other than a complimentary pre-dinner rhum arrangé), diving, activities and excursions are charged separately at the published lodge rates.
6. Accommodation
Room allocation is at the discretion of the lodge. Specific room preferences can be noted at the time of enquiry and will be accommodated where possible but cannot be guaranteed unless a specific room has been reserved and confirmed in writing.
7. Children
Children are welcome at Sakatia Lodge. Children under 6 years of age stay free when sharing a room with parents. Children aged 6–12 are charged at a reduced rate as discussed at the time of booking. All diving activities are subject to minimum age requirements.
8. Liability
Sakatia Lodge accepts no liability for personal injury, illness, loss or damage to property while guests are on the island or participating in activities organised by or through the lodge. Activities are undertaken at guests' own risk. Guests are responsible for ensuring they hold appropriate travel and activity insurance.
9. Activities
All diving activities are subject to applicable NAUI standards, including medical fitness requirements. Guests with pre-existing medical conditions must declare these when booking diving activities. The dive centre reserves the right to refuse participation if safety is a concern.
10. Changes & force majeure
Sakatia Lodge reserves the right to make changes to pricing and availability. In the event of force majeure (including but not limited to cyclones, natural disasters, pandemics, or government travel restrictions) that prevents a stay, the lodge will endeavour to offer alternative dates or a credit note. Refunds in force majeure circumstances are at the discretion of management.
11. Governing law
These terms and conditions are governed by the laws of Madagascar. Any disputes will be subject to the jurisdiction of the Malagasy courts.
Contact
For any questions regarding these terms, please contact us at info@sakatialodge.com.